Last updated: July 15, 2026

Rinse & Shine LLC ("Rinse & Shine," "we," "us," or "our") is a family-owned window cleaning company serving the greater Houston, Texas area. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have.

Information we collect

We collect information in two ways:

Information you give us. When you request a quote, call or text us, or email us, you may provide your name, email address, phone number, service address, and details about the work you need. We only ask for what we need to give you a price and schedule the job.
Information collected automatically. When you visit our website, our hosting provider and analytics tools may record standard technical data such as your IP address, browser type, device, pages viewed, and the site or ad that referred you. This helps us understand how our site is used and improve it.

Cookies and tracking

Our website may use cookies and similar technologies, including tools from Google (such as Google Analytics and Google Ads) and Meta (Facebook and Instagram), to measure site traffic, understand which ads bring people to our site, and show relevant ads. You can control or disable cookies through your browser settings. Disabling cookies will not stop you from requesting a quote.

How we use your information

To respond to your quote requests, questions, and messages.
To schedule, perform, and follow up on window cleaning services.
To send you information about your job, appointments, or a service you asked about.
To operate, maintain, and improve our website.
To measure the performance of our advertising and marketing.
To comply with the law and protect our business.

We do not sell your personal information, and we do not send marketing texts or emails to people who have not contacted us or asked to hear from us.

How we share information

We share information only in these limited situations:

Service providers. We use trusted companies to run our business, such as our website host, form and email tools, and analytics and advertising platforms. They may process your information on our behalf and are expected to protect it.
Legal reasons. We may disclose information if required by law, or to protect the rights, safety, or property of Rinse & Shine, our customers, or others.
Business transfer. If our business is sold or reorganized, information may be transferred as part of that transaction.

How long we keep information

We keep your information for as long as needed to serve you and to meet our business, legal, and tax obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

How we protect information

We take reasonable measures to protect the information you share with us. No method of storage or transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your privacy rights (Texas residents)

Under the Texas Data Privacy and Security Act, Texas residents have the right to:

Confirm whether we process your personal data and request access to it.
Correct inaccurate personal data.
Request that we delete your personal data.
Opt out of targeted advertising or the sale of personal data (we do not sell your data).

To make a request, contact us at info@rinseandshinellctx.com or call 713-885-7674. We will verify your request and respond as required by law. You may appeal a decision by replying to our response.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Links to other sites

Our website may link to other sites, such as our Google Business Profile or Instagram. We are not responsible for the privacy practices of those sites. Please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Rinse & Shine LLC
Houston, Texas
Email: info@rinseandshinellctx.com
Phone: 713-885-7674